Managing Notes

Note Status

Every note has one of three statuses:

Status	Meaning
Open	Issue is unresolved and needs attention
Resolved	Issue has been addressed
Not Applicable	Note is no longer relevant (e.g. team didn't show up)

The Feed View defaults to showing only Open notes. Use the status filter to view resolved or all notes.

Resolving a Note

Open the note and tap Resolve. You can add a resolution comment before saving.

Editing a Note

Open the note and tap the Edit (pencil) icon to change the description, categories, or type.

Deleting a Note

Open the note and tap the Delete (trash) icon. This permanently removes the note.

Assigning a Note

Notes can be assigned to a specific volunteer to track who is handling an issue:

Open the note.
Tap Assign.
Select a volunteer from the list (populated from event users).

The assigned person receives a notification (if they have notifications enabled and are subscribed to assignment alerts).

Commenting on a Note

You can leave messages on a note to track progress or communicate with other volunteers:

Open the note.
Type in the message box at the bottom.
Tap Send.

Comments appear in chronological order on the note.

Viewing a Team's History

To see all notes ever created for a specific team:

From Feed View, tap a note for that team, then tap the team number at the top.
From the Field Monitor, tap the team number cell and then navigate to their note history.
Navigate directly to /notepad/team/[team-number].

The team history page shows all notes for that team, including resolved ones, and lists which matches they've played since each note was created.

FTA App Sync

If the FTA App integration is configured, notes are synced bi-directionally with the official FMS FTA App in real time. Notes created in FTA Buddy appear in the FTA App and vice versa.

Notifications for Notes

You can subscribe to notifications for:

New notes created at the event
Notes you follow being updated
Notes assigned to you being updated

Notification preferences are in Settings.